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Maintenance Plans

At SysNet Solution we offer yearly maintenance contract for any size businesses. Maintenance Contract includes any services that the clients may desire to have that suites their business. From Cloud, Data Center Hosting to merely hosting a website or just a few email boxes.

Maintenance Plans

This includes:

Ultimate Maintenance Plan

Scope of Services

  • Business Data and Application Cloud Hosting
  • Daily Backup of all business data and applications
  • Onsite Troubleshooting & Maintenance
  • Business Email Hosting
  • Website Hosting and Site Maintenance
  • VOIP Solution
Read More

Pro Maintenance Plan

Scope of Services

  • Business Data and Application Cloud Hosting
  • Daily Backup of all business data and applications
  • Business Email Hosting
  • Website Hosting and Site Maintenance
**Remote support and onsite troubleshooting will be available at a pay per incident basis**
Read More

Basic Maintenance Plan

Scope of Services

  • Business Data and Application Cloud Hosting
  • Daily Backup of all business data and applications
  • Business Email Hosting
**Remote support and onsite troubleshooting will be available at a pay per incident basis**
Read More

All charges are payable by Credit Card only on the 1st of each month. Charges are billed on the first of each month via emailed invoice. Any decline in payment or blockage of credit card will cause immediate suspension of the services. SysNet Solutions will not be responsible for any damages caused by disruption of services due to suspension. There will be reconnection fee of $ 75.00. All sales are final and there will be no refunds whatsoever due to our non refundable policy for services or products sold.

Client Access

SysNet Mail Access

Mail Access

FTP Access

FTP Access

Cloud Access

Coming soon

Ultimate Maintenance Plans

SCOPE OF SERVICES:

Business Data and Application Cloud Hosting

  • Business data hosting will be provided for authorized users 24/7 remote access via web will be available.
  • Disk Space of 100 GB per user will be provision increase on demand to 250GB.
  • Any and all business application will be hosted for 24/7 remote access for authorized clients.
  • Access for remote and home users will be available under secure environment.
  • Cloned redundant servers will be provided for 100 % uptime.
  • New business applications will be installed by SysNet Solution as per request of the client.

Daily Backup of all business data and applications

  • Business data will be backed up twice daily and restored in case of accidental deletion.
  • Daily & weekly backups of all business application and data will be provided.
  • 5 years of business email archiving will be provided.

Onsite Troubleshooting & Maintenance

  • Troubleshooting of any Hardware or Software issues for any computer related devices i.e. Servers, PC’s, Laptops, Routers, VOIP phones & any Firewall devices via remote support.
  • Troubleshooting and resolving any network, internet connectivity, printing, email, virus or malware related issues.
  • Configuring and monitoring any scheduled critical company data backups in the cloud.
  • Quarterly PC maintenance for Windows security updates & antivirus updates.
  • Onsite visit will be provided at an additional charge of $100.00 per visit, limited to one troubleshooting incident not exceeding two hours.

Business Email Hosting

  • Hosting Business Email for 10 mail accounts with a mailbox space of 10 GB per client.
  • Providing email via Web Access, Outlook and Smart mobile devices.
  • Secure business email will be scanned for spam, viruses and malware before delivery.
  • Email archiving for up to 5 yrs. will be provided for recovery.
  • All email will be backed up daily and weekly for recovery in case of accidental deletion.
  • Email access via all smart phones, i.e. Blackberry, Android & iPhones.

Website Hosting and Site Maintenance

  • Secure Business website hosting will be provided on latest Microsoft IIS Server platform.
  • Backend server support for all Service Pack, security and hot fixes updates will be monitored and implemented by SysNet Solution.
  • Access to a 3rd party developer, will be not be provided for security reasons.
  • One minor web update monthly will be permitted at no extra charge i.e. text, images or banners.
  • Charges for New Logo design will be $ 75.00.
  • Charges for additional pages or programing changes will be $100 per page.
  • Currently if no website exists, charges for building a website will be on a separate agreement.

VOIP Solution

  • Setup & Installation of VOIP system console management.
  • Broadband Setup with Extensions, Voicemail, greetings and customization of all phone requirements.
  • Modem & Router Installation & Configuration if provided by VOIP vendor.
  • Installation of soft phones on PCs and laptops.
  • Configuration of smart phones for VOIP service.

Pro Maintenance Plans

SCOPE OF SERVICES:

Business Data and Application Cloud Hosting

  • Business data hosting will be provided for authorized users 24/7 remote access via web will be available.
  • Disk Space of 100 GB per user will be provision increase on demand to 250GB.
  • Any and all business application will be hosted for 24/7 remote access for authorized clients.
  • Access for remote and home users will be available under secure environment.
  • Cloned redundant servers will be provided for 100 % uptime.
  • New business applications will be installed by SysNet Solution as per request of the client.

Daily Backup of all business data and applications

  • Business data will be backed up twice daily and restored in case of accidental deletion.
  • Daily & weekly backups of all business application and data will be provided.
  • 5 years of business email archiving will be provided.

Business Email Hosting

  • Hosting Business Email for 10 mail accounts with a mailbox space of 10 GB per client.
  • Providing email via Web Access, Outlook and Smart mobile devices.
  • Secure business email will be scanned for spam, viruses and malware before delivery.
  • Email archiving for up to 5 yrs. will be provided for recovery.
  • All email will be backed up daily and weekly for recovery in case of accidental deletion.
  • Email access via all smart phones, i.e. Blackberry, Android & iPhones.

Website Hosting and Site Maintenance

  • Secure Business website hosting will be provided on latest Microsoft IIS Server platform.
  • Backend server support for all Service Pack, security and hot fixes updates will be monitored and implemented by SysNet Solution.
  • Access to a 3rd party developer, will be not be provided for security reasons.
  • One minor web update monthly will be permitted at no extra charge i.e. text, images or banners.
  • Charges for New Logo design will be $ 75.00.
  • Charges for additional pages or programing changes will be $100 per page.
  • Currently if no website exists, charges for building a website will be on a separate agreement.
**Remote support and onsite troubleshooting will be available at a pay per incident basis**

Basic Maintenance Plans

SCOPE OF SERVICES:

Website Hosting and Site Maintenance

  • Secure Business website hosting will be provided on latest Microsoft IIS Server platform.
  • Backend server support for all Service Pack, security and hot fixes updates will be monitored and implemented by SysNet Solution.
  • Access to a 3rd party developer, will be not be provided for security reasons.
  • One minor web update monthly will be permitted at no extra charge i.e. text, images or banners.
  • Charges for New Logo design will be $ 75.00.
  • Charges for additional pages or programing changes will be $100 per page.
  • Currently if no website exists, charges for building a website will be on a separate agreement.

Daily Backup of all business data and applications

  • Daily & weekly backups of all business application and data will be provided.
  • 5 years of business email archiving will be provided.

Business Email Hosting

  • Hosting Business Email for 10 mail accounts with a mailbox space of 10 GB per client.
  • Providing email via Web Access, Outlook and Smart mobile devices.
  • Secure business email will be scanned for spam, viruses and malware before delivery.
  • Email archiving for up to 5 yrs. will be provided for recovery.
  • All email will be backed up daily and weekly for recovery in case of accidental deletion.
  • Email access via all smart phones, i.e. Blackberry, Android & iPhones.
**Remote support and onsite troubleshooting will be available at a pay per incident basis**
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Firewall Integration

SysNet Solution firewall integration techniques is a family of hardware and virtual appliances designed to protect network infrastructure, improve site-to-site connectivity and simplify administration of network operations. Beyond all our powerful network firewall, IPS and VPN technologies, SysNet’s firewall integrates a comprehensive set of next generation firewall technologies, including Layer 7 application control, WAN optimization, Web filtering, anti-virus, anti-spam and network access control enforcement. Network security and threat mitigation models are constantly changing as methods of attack evolve and become more sophisticated. As such it is imperative that the web security layer of your network is configured correctly so that valuable business information, systems and reputation are not compromised.

  • Single Firewall
  • Dual High Availability Firewall Pair
  • Inbound Firewall Rules
  • Secured Interfaces
  • Rack Mount Onsite
  • Configure Rules, NATs, IP Routing & Management Access
  • Test and Confirm Internet Connectivity
  • Test Email Inbound / Outbound
  • Configure and Test LAN-LAN Tunnels
  • Configure and Test Remote Access VPN
  • Clientless SSL VPN Configuration
  • SSL VPN Portal
  • Policy Migration From Existing
  • Firewall Configuration Backup

Remote Desktop Support

While not all servers are exposed directly to the internet like a web server, chances are that they are on a network that is connected to the internet. Even then you have some protection from firewalls and routers to stop internet traffic from getting into the server. However what protection is there from your internet facing server getting taken over by an outside attacker and launching attacks on your other servers?

The answer is server hardening, the processes of securing your servers to the maximum level possible. We can perform an analysis on your servers to find the common and not so common weaknesses in its configuration, and software. SysNet Solution specializes in Microsoft Windows operating systems, we can quickly and accurately find the most common vulnerabilities your Windows system has. We can also secure other operating systems such as Linux.

  • Issues with your operating system configuration (We use our operating system hardening service as the core for this).
  • Issues with logging and user permissions.
  • Issues with the configuration of the software on your servers.
  • Plus more such as virus infection potential, and unnecessary software and services running on your servers that could leave it open to attack.
  • Third party software for enhanced security.

Penetration Testing

A Penetration Test simulates an attack on IT system. During the testing the team attempts to find and exploit vulnerabilities to determine what information and access is able to be gained. This is designed to mimic the actions of an attacker exploiting weaknesses in network security without the usual risks. IT Security Compliance regulations and guidelines (GLBA, NCUA, FFIEC, HIPAA, etc.) require an organization to conduct independent testing of the Information Security Program to identify vulnerabilities that could result in unauthorized disclosure, misuse, alteration or destruction of confidential information, including Non-Public Personal Information (NPPI). We at SysNet Solution provide these services for the Internet-facing components (website, email servers, etc.) of the organization’s network which are constantly exposed to threats from hackers.

  • Footprinting.
  • Public Information & Information Leakage.
  • DNS Analysis & DNS Bruteforcing.
  • Port Scanning.
  • System Fingerprinting.
  • Services Probing.
  • Exploit Research.
  • Manual Vulnerability Testing and Verification of Identified Vulnerabilities.
  • Intrusion Detection/Prevention System Testing.
  • Password Service Strength Testing.

Network Security

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Network Security

Cyber crime is predicted to be the largest crime area in this decade. If your network isn’t correctly configured, it could be vulnerable to hackers, identity thieves and other threats. That’s bad news for your business and your customers. On top of this, the legal penalties for a security breach (that could have been prevented) are tremendous. At SysNet Solution we use state-of-the-art security techniques to keep the ‘bad guys’ out, while providing authorized personnel access to important files and applications. Like any other information system, a network system requires configuration, patching, authentication and authorization controls.

SysNet Solution network security is a powerful security solution for businesses of all sizes, as it includes Gateway Anti-Virus, Anti-Spyware, Intrusion Prevention and Application Intelligence and Control Service; Content Filtering Service; ViewPoint Reporting Software and 24x7 technical support.

  • Firewall Integration
  • Server Hardening
  • Penetration Testing

SysNet Solution has been a leader for over 15 years in providing Technology Consulting Services to Medium and Small Businesses with technology implementation, custom solution development, and systems management.

Contact Details

746 Rt. 18 Suite 2-B, 2nd Floor.
East Brunswick.
New Jersey 08816 USA

support@sysnetsolution.com

732 653 5577

732 653 5565

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