At SysNet Solution we offer yearly maintenance contract for any size businesses. Maintenance Contract includes any services that the clients may desire to have that suites their business. From Cloud, Data Center Hosting to merely hosting a website or just a few email boxes.
Maintenance Plans
This includes:
Ultimate Maintenance Plan
Scope of Services
Business Data and Application Cloud Hosting
Daily Backup of all business data and applications
Daily Backup of all business data and applications
Business Email Hosting
Website Hosting and Site Maintenance
**Remote support and onsite troubleshooting will be available at a pay per incident basis**
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Basic Maintenance Plan
Scope of Services
Business Data and Application Cloud Hosting
Daily Backup of all business data and applications
Business Email Hosting
**Remote support and onsite troubleshooting will be available at a pay per incident basis**
Read More
All charges are payable by Credit Card only on the 1st of each month. Charges are billed on the first of each month via emailed invoice. Any decline in payment or blockage of credit card will cause immediate suspension of the services. SysNet Solutions will not be responsible for any damages caused by disruption of services due to suspension. There will be reconnection fee of $ 75.00. All sales are final and there will be no refunds whatsoever due to our non refundable policy for services or products sold.
Business data hosting will be provided for authorized users 24/7 remote access via web will be available.
Disk Space of 100 GB per user will be provision increase on demand to 250GB.
Any and all business application will be hosted for 24/7 remote access for authorized clients.
Access for remote and home users will be available under secure environment.
Cloned redundant servers will be provided for 100 % uptime.
New business applications will be installed by SysNet Solution as per request of the client.
Daily Backup of all business data and applications
Business data will be backed up twice daily and restored in case of accidental deletion.
Daily & weekly backups of all business application and data will be provided.
5 years of business email archiving will be provided.
Onsite Troubleshooting & Maintenance
Troubleshooting of any Hardware or Software issues for any computer related devices i.e. Servers, PC’s, Laptops, Routers, VOIP phones & any Firewall devices via remote support.
Troubleshooting and resolving any network, internet connectivity, printing, email, virus or malware related issues.
Configuring and monitoring any scheduled critical company data backups in the cloud.
Quarterly PC maintenance for Windows security updates & antivirus updates.
Onsite visit will be provided at an additional charge of $100.00 per visit, limited to one troubleshooting incident not exceeding two hours.
Business Email Hosting
Hosting Business Email for 10 mail accounts with a mailbox space of 10 GB per client.
Providing email via Web Access, Outlook and Smart mobile devices.
Secure business email will be scanned for spam, viruses and malware before delivery.
Email archiving for up to 5 yrs. will be provided for recovery.
All email will be backed up daily and weekly for recovery in case of accidental deletion.
Email access via all smart phones, i.e. Blackberry, Android & iPhones.
Website Hosting and Site Maintenance
Secure Business website hosting will be provided on latest Microsoft IIS Server platform.
Backend server support for all Service Pack, security and hot fixes updates will be monitored and implemented by SysNet Solution.
Access to a 3rd party developer, will be not be provided for security reasons.
One minor web update monthly will be permitted at no extra charge i.e. text, images or banners.
Charges for New Logo design will be $ 75.00.
Charges for additional pages or programing changes will be $100 per page.
Currently if no website exists, charges for building a website will be on a separate agreement.
VOIP Solution
Setup & Installation of VOIP system console management.
Broadband Setup with Extensions, Voicemail, greetings and customization of all phone requirements.
Modem & Router Installation & Configuration if provided by VOIP vendor.
Installation of soft phones on PCs and laptops.
Configuration of smart phones for VOIP service.
Pro Maintenance Plans
SCOPE OF SERVICES:
Business Data and Application Cloud Hosting
Business data hosting will be provided for authorized users 24/7 remote access via web will be available.
Disk Space of 100 GB per user will be provision increase on demand to 250GB.
Any and all business application will be hosted for 24/7 remote access for authorized clients.
Access for remote and home users will be available under secure environment.
Cloned redundant servers will be provided for 100 % uptime.
New business applications will be installed by SysNet Solution as per request of the client.
Daily Backup of all business data and applications
Business data will be backed up twice daily and restored in case of accidental deletion.
Daily & weekly backups of all business application and data will be provided.
5 years of business email archiving will be provided.
Business Email Hosting
Hosting Business Email for 10 mail accounts with a mailbox space of 10 GB per client.
Providing email via Web Access, Outlook and Smart mobile devices.
Secure business email will be scanned for spam, viruses and malware before delivery.
Email archiving for up to 5 yrs. will be provided for recovery.
All email will be backed up daily and weekly for recovery in case of accidental deletion.
Email access via all smart phones, i.e. Blackberry, Android & iPhones.
Website Hosting and Site Maintenance
Secure Business website hosting will be provided on latest Microsoft IIS Server platform.
Backend server support for all Service Pack, security and hot fixes updates will be monitored and implemented by SysNet Solution.
Access to a 3rd party developer, will be not be provided for security reasons.
One minor web update monthly will be permitted at no extra charge i.e. text, images or banners.
Charges for New Logo design will be $ 75.00.
Charges for additional pages or programing changes will be $100 per page.
Currently if no website exists, charges for building a website will be on a separate agreement.
**Remote support and onsite troubleshooting will be available at a pay per incident basis**
Basic Maintenance Plans
SCOPE OF SERVICES:
Website Hosting and Site Maintenance
Secure Business website hosting will be provided on latest Microsoft IIS Server platform.
Backend server support for all Service Pack, security and hot fixes updates will be monitored and implemented by SysNet Solution.
Access to a 3rd party developer, will be not be provided for security reasons.
One minor web update monthly will be permitted at no extra charge i.e. text, images or banners.
Charges for New Logo design will be $ 75.00.
Charges for additional pages or programing changes will be $100 per page.
Currently if no website exists, charges for building a website will be on a separate agreement.
Daily Backup of all business data and applications
Daily & weekly backups of all business application and data will be provided.
5 years of business email archiving will be provided.
Business Email Hosting
Hosting Business Email for 10 mail accounts with a mailbox space of 10 GB per client.
Providing email via Web Access, Outlook and Smart mobile devices.
Secure business email will be scanned for spam, viruses and malware before delivery.
Email archiving for up to 5 yrs. will be provided for recovery.
All email will be backed up daily and weekly for recovery in case of accidental deletion.
Email access via all smart phones, i.e. Blackberry, Android & iPhones.
**Remote support and onsite troubleshooting will be available at a pay per incident basis**
